I became interested in making computer easier to use back in 1997 after erasing my parents PC while trying to install Linux.
I live in the Rogers Park neighborhood of Chicago where I spend time with my daughter, bikes, books, coffee, and loud music.
Doing great work requires understanding both business and user goals, and bridging the research-design gap to bring concepts to fruition. I help stakeholders negotiate challenging tradeoffs by communicating the consequences various design options using data and usability best practices.
1. Understand & Observe
My first step is to collaborate with business stakeholders to understand desired business outcomes, technical constraints, and user demographics. With this in mind, I observe and interview users to understand their goals and processes.
2. Align & Prototype
I analyze findings and develop artifacts drawn directly from research to help me communicate with stakeholders. Once I achieve alignment with stakeholders, I begin creating prototypes which faciliate users’ goals and meet business needs.
3. Test & Iterate
User testing and iterative design provide constant feedback on the prototype. I share this information with stakeholders and continually test to improve the tool until a final version is ready for deployment.
Please get in touch!
I would love to hear from you! Please get in touch on Twitter or via email to discuss opportunities for collaboration!